Customer Support

Eaton Gitiesse technical support installation 24 hours spare parts gitiesse IMCOS warranty claims Customer Support

Customer Support


Technical Support

In the case additional support is required after installation, our service team is available for technical assistance, to resolve any issue  effectively and efficiently.

Service on Board

We co-ordinate and ensure service assistance to our installations or vessels with our in-house expertise and global network of factory certified service engineers. Our mission is to ensure the optimal performance of your communication system.

Spare parts

Gitiesse offers an expansive range of spare parts in support of our IMCOS systems. Spare parts are stocked both at Hazardous Area Communications Group locations and with our global representatives, to ensure optimal availability with the shortest delivery times.

Claims & Returns

For Claims & Returns please fill the form at the link above. For returns you will receive a valid RMA number in reply to your submission.

All returns to Gitiesse must be approved with a valid RMA number. Product returned without this number will be returned at customer costs.

Customer Help Line

If you need additional help please contact us for you queries. Our expert team is here to support you.